Linen Terms of Sale and Subscription
Version 1.0 · Last updated 2 November 2026
1. Seller
Linen is sold by FPH, a sole proprietorship in Denmark, CVR 43252771, support@linenide.com. FPH’s address is on linenide.com/legal/imprint. These Terms apply to every purchase of Linen. The Linen End-User Licence Agreement (EULA) governs how you may use the software.
2. What you buy
| Edition | Price incl. VAT | Billing | Includes |
|---|---|---|---|
| Free | €0 | No payment | The Free edition, for the newest Minecraft version only: the editor, New mod, running the game and Linen Check. Pro’s features are shown but need Pro. No product key needed |
| Pro, monthly | €7.99 per month | Renews every month until cancelled | A product key for up to 3 devices, all updates, Version Packs and online services while active |
| Pro, yearly | €59.99 per year | Renews every year until cancelled | Same as Pro, monthly |
| Lifetime | €199.99 once | No renewal | A permanent product key for up to 3 devices, with everything in Pro and all updates for Linen 1.x |
Claude is not included. Linen can run Claude Code by Anthropic, but any Claude plan, credits or API usage is bought separately from Anthropic under your own agreement with them.
All features are described on the product page at the time of purchase. Minimum requirements: 64-bit Windows 10 or 11, or macOS and Linux once their installers are published on linenide.com/download; an internet connection to activate a product key and for updates.
3. Prices, payment and VAT
3.1 Prices are shown in euros (EUR) and include VAT where it applies. For business buyers with a valid EU VAT number outside Denmark, VAT may be reverse-charged.
3.2 Payment is processed by Stripe. FPH never sees or stores your full card details. Stripe’s own terms and privacy policy apply to the payment.
3.3 You receive an invoice or receipt by email for every payment.
4. Delivery of your product key
4.1 When your payment is confirmed, your personal product key is created automatically. If you asked for immediate delivery (section 7.3), it is shown on the confirmation page and emailed to the address you gave at checkout straight away; otherwise it is emailed automatically when your 14-day withdrawal period ends.
4.2 The contract is fulfilled when your key is delivered. You can download Linen at any time from https://linenide.com/download.
4.3 Please store your key safely. You need it to activate Linen on a new or reinstalled device, and FPH support will ask for your key or your order number to find your licence. If you lose it, contact support@linenide.com with your order number and FPH will resend it to the email address used at purchase.
4.4 Subscription renewals extend your existing key; you never need a new one. A refund deactivates the key it belongs to.
5. Subscriptions (Monthly and Yearly)
5.1 Automatic renewal. Your subscription renews automatically at the end of each period, and Stripe charges the payment method you chose. When a renewal is paid, your existing product key is extended automatically; you do not need a new key.
5.2 Reminders. For Yearly subscriptions, FPH emails you at least 14 days before each renewal with the date and price.
5.3 Failed payments. If a renewal payment fails, Stripe retries it for up to 14 days and emails you. Your key keeps working during that time. If payment still fails, the subscription ends and Linen switches to the Free edition.
5.4 Cancelling. You can cancel at any time, as easily as you subscribed: through the customer portal linked in every receipt and in Linen’s Settings, or by emailing support@linenide.com. Cancellation takes effect at the end of the period you have paid for. Linen keeps working fully until then.
5.5 After the subscription ends. Linen switches to the Free edition: everything in Free keeps working, and Pro’s features stop until you subscribe again. Your projects are never locked or deleted. Subscribing again reactivates the same key.
5.6 Price changes. FPH may change subscription prices. You will be told by email at least 30 days before a new price applies to you, and you may cancel before it takes effect. The new price applies from your next renewal after the notice period.
5.7 Refunds of unused time. Paid periods are not refunded when you cancel, except where the law requires it, where these Terms say otherwise, or if FPH stops offering Linen, in which case FPH refunds the unused part of a prepaid period.
6. Lifetime
6.1 A Lifetime key does not expire and is not billed again.
6.2 It includes updates, Version Packs and online services for the lifetime of Linen 1.x, the current major version.
6.3 If FPH stops offering Linen, Lifetime customers keep the right to use the last released version. Before shutting down online services, FPH will give at least 6 months’ notice and release an update that lets Linen run without the licence server.
7. Right of withdrawal (consumers in the EU)
7.1 As a consumer you normally have 14 days from the purchase to withdraw from the contract without giving a reason.
7.2 Before your key is delivered, you can withdraw freely and receive a full refund.
7.3 Immediate delivery. At checkout you can ask FPH to deliver your key right away. By ticking that box, you expressly request delivery before the withdrawal period ends and acknowledge that you lose your right of withdrawal once the key has been delivered. FPH confirms this in the order email. If you do not tick the box, FPH delivers your key after the 14-day period.
7.4 How to withdraw: use the “Withdraw from contract here” link on linenide.com or in the customer portal, or email support@linenide.com with your order number. FPH confirms receipt and refunds you within 14 days, using the same payment method.
8. Refunds and faults
8.1 If Linen does not work as described, contact support@linenide.com. FPH will fix the problem within a reasonable time. If that is not possible, you are entitled to a price reduction or refund under consumer law.
8.2 Refunds go back to the original payment method. When a refund is given, the product key is deactivated.
9. Business customers
If you buy as a business, the withdrawal right in section 7 does not apply, and the liability limits for business customers in the EULA apply.
10. Complaints and governing law
10.1 Please contact support@linenide.com first. FPH aims to reply within 2 business days.
10.2 Danish consumers can complain to the Danish Consumer Complaints Board (Forbrugerklagenævnet) through Nævnenes Hus. Consumers in other EU countries can get help from their national European Consumer Centre (ECC-Net).
10.3 These Terms are governed by Danish law. Consumers living in another EU country keep the protection of that country’s mandatory consumer laws.
10.4 FPH may update these Terms for future purchases. Changes to running subscriptions are announced at least 30 days in advance, and you may cancel before they apply.